#New mac email account connection failed password#
The app-specific password is only for the Mail app.)Ĭreating an app-specific password is easy, and AOL provides directions. If you were to go to in a browser, and enter your AOL username, it’s your “real” AOL password that you’d enter there as well. (Remember that the app-specific password does not replace your AOL password. The solution: a custom, special “app password,” generated by AOL, just for the Mail program.
And it’s free! It comes from the same people who started the Firefox browser.ĪOL thinks the Mac Mail app is not secure if it’s from macOS 10.13 or older, and they won’t let Mail connect to their servers– unless you create a special, “app-specific password” while signed into aol.com and use that– and not your “real” AOL password– in the Mail app.Įven though you know the password for your AOL account– one way to be sure: go to aol.com in a browser and sign in there to prove that you know it– Mail on a Mac will not work with that password if your Mac is on 10.13 or earlier. It looks a lot like Apple’s Mail app and it works with AOL just fine. If you want to get your AOL mail on your Mac without resorting to doing it in a browser (yuck), I recommend the Thunderbird mail app. It doesn’t matter how you try, it’s not going to work.
#New mac email account connection failed update#
UPDATE 2-19-2021: as far as I can tell, there’s no way to make AOL mail work with Apple’s Mac Mail app on macOS 10.9.5 (Mavericks). Your AOL mail experience will remain exactly the same. For AOL webmail usersįirst, if you get your email on a Mac (or a PC) by going to a web browser, typing in “aol.com,” and then reading and composing mail there, you don’t have to do anything. Let’s look at what this means, and what you have to do. Hopefully this will not impact anyone’s email.
Shortly after that, they bought Yahoo, and lumped it and AOL into something called “Oath.” Yahoo handles a lot of email, and because Yahoo mail has a better security system than AOL mail does, they are upgrading the security on AOL mail to match. It turns out that in 2015, Verizon bought AOL and two years later Verizon decided not to handle its own email accounts, moving them all to the AOL system. You may have noticed that AOL’s letter says that they’re requiring “updated secure sign-in when accessing your account from unofficial or non-Yahoo apps.” What’s this have to do with Yahoo, you may be wondering. Solving the Updated Security Measures problemĪOL’s sent emails to everyone with an aol.com email address, telling us that in order to continue to get our aol.com email we are probably going to have to sign into our accounts again, using an updated secure sign-in method. The fee for this service is $39 per device, per account, payable by credit card or PayPal, and only if your AOL mail comes in. But, if you’d rather have me do the work for you, use this link to schedule a remote Zoom appointment with me. Note: this article tells you everything you need to know about creating an app-specific password and using it to sign into AOL on an older Mac or iPhone. You have some other problem involving AOL mail on a Mac or an iPhone.
UPDATE: if you have an email address from Verizon (ending in ) these instructions can help you too.Ģ. If that sounds like you, click here to jump to the section of this article that solves this “updated security measures” problem. Or maybe, all of a sudden, you can’t get your AOL mail on your Mac or iPhone, and they keep asking for the password, and you keep typing it in, and it never works, even though you are positive you know what the password is. Letter from AOL telling you your account needs attention
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